Have met different types of customers before, today, i met another new one with the same kind of attitude as the previous. Haiz.. Customers always like to make things difficult for us forwarders. Maybe to them, we should provide good service, help to solve all kinds of problem ourselves & also for them. Last minute advice but says we're so difficult when requested them for further. Sometimes, i'm wondering is it really ok to just swallow down our pride to please them ? Is it ok to always fulfil customer's bad request ? Is it good to stay close to them by giving whatever they wants ?
I only knows :
Never do things blindly, Never see things blindly & Never ever react blindly.
